How it Works!

Jingle! Jangle! Jingle! You enter the Magic Nook. At first it seems confusing and messy, but then you spot something you are looking for. Now, where can you find the Wizard when you need him?

Professor Spellbinder is always close by, but he never hovers over you as you dig through his magic filled drawers or look things up in his Wizards' Journals. If you have a question, just send him an e-mail: magicnook@yahoo.com But remember, he is not always sitting at his computer waiting to see who is going to e-mail him. He promises to answer you within 24 hours.

You've found one or two items you'd like to purchase. You click the PayPal buttons and enter your information. PayPal sends you an e-mail saying that your purchase has been made. So where's the Wizard now? Where are my purchases?

Even though it all seems fast, things are not done automatically at The Magic Nook. Your e-mail goes to PayPal, they send an e-mail payment to The Magic Nook, the Professor goes to his computer several times a day and sees that an order has come in. He sits down and e-mails your pdf files or your on-line links. He promises to make all deliveries of purchases within 24 hours. The exception to this is if you order by e-check. Then the whole process is slowed down until the check has cleared the bank ( 3 to 4 business days). Once it does and PayPal releases the payment to us, then we're back on schedule.

Egad! Someone made a mistake! It's been more than 24 hours since I sent in my order! I got sent the wrong item by mistake! I tried to download my pdf file and it was all garbled in transmission! What do I do?

Don't worry! Contact the Professor at magicnook@yahoo.com and tell him your problems. Remember, he's not glued to a chair in front of the computer, but he'll answer your e-mail within 24 hours. Then he'll sit at the computer and take care of business, correcting mistakes, yelling at the house elves, resending your files... whatever it takes!

Items ordered directly from The Magic Nook may be paid for by PayPal OR by a mailed-in Money Order. Money Order details HERE.

If you order something by mail, or you order something that has to be mailed to you, you get the same guarantee, but it may take a bit longer. The US Post Office has to share some of the blame if it takes longer than 2 to 3 days to arrive within the continental United States, and if you live in Australia, you'll be lucky to get it in several weeks! But eventually it will arrive and if you have any problems after it is delivered, you know where we are: magicnook@yahoo.com

Magic Nook Policies:

The customer is always right (except when he's wrong!)

If we make a mistake, we'll fix it... at our expense!

Check the e-mails twice a day or more so we can guarantee responses within 24 hours!

Always use your Browser Arrows to get back where you came from!