QUESTIONS?
If you have a
question, just send me an e-mail: contact@manumagie.com but remember, I am not always sitting at
my computer waiting to see who is going to e-mail
me. I promise to answer you within 24 hours.
HOW DO I PURCHASE USING
PAYPAL?
To purchase items
and pay using PayPal (preferred), simply click the PayPal
buttons to add items to your cart. Click on
"Continue Shopping" to purchase more
items. When you're ready to place your order, click
on "Proceed to Checkout." Log in to your
PayPal account and complete the payment. PayPal
sends you an e-mail saying that your purchase has been
made.
HOW DO I PURCHASE USING
A MONEY ORDER?
To purchase items and pay with a
money order (Sorry, personal checks are NOT accepted),
please first send an e-mail to contact@manumagie.com with a list of the items you'd
like to purchase. I'll reply with your total and
provide the address to mail your money order to.
Please note: due to the number of counterfeit money
orders circulating these days, paying with a money order
will delay your order somewhat, as it will have to clear
the bank before your order is sent.
CAN I COMBINE MAGICBOB
PRODUCTS WITH MY MAGIC NOOK ORDER?
Because I am an independent author, you can't combine Magic Nook orders with
orders for my products. You will need to order each
separately.
Where's Manuel
now? Where are my purchases?
Even though it all seems fast,
things are not done automatically at The Magic Nook. Your
e-mail goes to PayPal. They send an e-mail to
me. I check my e-mail several times a day.
Then I e-mail your .pdf files. All of these steps
take some time. If you haven't gotten confirmation
within 24 hours please e-mail at contact@manumagie.com to ensure
that I received your order.
I promise to make all electronic
deliveries of e-book purchases within 24 hours. The
exception to this is if you order by e-check. Then
the whole process is slowed down until the check has
cleared the bank (3 to 4 business days). Once it
does and PayPal releases the payment to me, then we're
back on schedule.
Someone made a
mistake!
It's been more than
24 hours since I sent in my order! I got sent the
wrong item by mistake! I tried to download my .pdf
file and it was all garbled in transmission! What
do I do?
Don't worry! Contact me at
contact@manumagie.com and tell me your problems. Remember, I'm
not glued to a chair in front of the computer, but I am
committed to providing excellent customer service.
I'll answer your e-mail within 24 hours and work
diligently to resolve any problems.
If you can't get in touch with
me for any reason, please report directly to Professor
Spellbinder at The Magic Nook: magicnook@yahoo.com
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